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California Olive Oil Council

Visa/MC/Am Exp/Discover

Free USA 3 Day Priority Mail
Low International $14.95

The Kistler's came to
USA on ship Townsend
October 5,1737.

100% Satisfaction
Return Policy

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How do I return an item?

We have a 100% satisfaction Refund/Return Policy: Order with confidence!

If you have chosen this page because you are curious, shop with confidence! If you did not receive what you ordered or just changed your mind.

We want to be smart business people and need to make policies but believe YOU the customer is above any red tape.
So give us a call and let's work this out........1-877-653-2377

What other companies will tell you!
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way

• within 7 calendar days of the delivery date (after 7 days no returns are allowed)

• must not be a special order or a custom order

• unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

What other companies will tell you!

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it. What other companies will tell you!

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.Customer is responsible for all shipping costs if seller is not at fault.

Wow! That's a mouth full- aren't you glad you aren't dealing with those guys!!!. So, like we were saying before we were interrupted by legal babble. We are not interested in getting out of returning your money- we are interested in keeping a customer or at least parting as friends! Please give us a toll free call: 1-877-653-2377

Tim & Toni Kistler
Kistlers Global Market
120 S Orange St Suite B
Orange, CA 92866